Return & Shipping Policy

At Rangriwaz, a proud venture of SNR Sourcing, we are committed to providing high-quality women’s fashion and a smooth shopping experience. Please read our Return & Shipping Policy carefully before placing your order.

Return Policy

Customer satisfaction is important to us. We offer a 7-day return policy only for products received in a damaged condition.

Eligible Returns

You may request a return or replacement if:

• The product is received damaged during transit.
• You notify us within 7 days of the delivery date.
• The product is unused, unwashed, unworn, and in its original condition.
• All original tags, labels, packaging, and accessories are intact.
• You provide clear photographs or videos showing the damage.

Non-Returnable Items

Returns or exchanges will not be accepted for:

• Incorrect size ordered by the customer.
• Change of mind or personal preference.
• Products that have been used, washed, altered, or damaged after delivery.
• Items without original tags or packaging.
• Requests made after the 7-day return window.

Exchange Process

Once your return request is approved and the damaged product is received (if required), we will process a replacement.

Replacement Delivery Timeline:
The replacement product will be dispatched and delivered within 7–10 business days, subject to product availability.

Refund Policy

Rangriwaz does not offer refunds on any purchased products.

Eligible damaged products will only be replaced with the same product or an equivalent product (if the original item is unavailable).

Shipping Policy

We partner with trusted third-party logistics providers to ensure safe and timely delivery across India.

Order Processing

• Orders are processed within 3–4 business days after successful payment confirmation.
• Orders placed on Sundays or public holidays will be processed on the next working day.

Delivery Timeline

• Standard delivery takes approximately 7–10 business days after dispatch.
• Delivery timelines may vary depending on your location, courier service availability, weather conditions, or other unforeseen circumstances.

Shipping Charges

Any applicable shipping charges will be displayed during the checkout process before payment.

Order Tracking

Once your order is shipped, you will receive a tracking ID and courier details via email, SMS, or WhatsApp (where applicable) so you can monitor your shipment.

Delivery Delays

While we make every effort to deliver your order within the estimated timeframe, Rangriwaz cannot be held responsible for delays caused by:

• Courier partner delays
• Natural disasters or extreme weather
• Government restrictions
• Public holidays
• Transportation disruptions
• Incorrect or incomplete delivery addresses provided by the customer

Incorrect Address

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address results in delivery failure, additional shipping charges may apply for re-dispatching the order.

Damaged or Incorrect Product

If you receive a damaged, defective, or incorrect product, please contact our customer support within 7 days of delivery with:

• Order Number
• Clear photographs or videos of the product
• Images of the packaging (if applicable)

Our team will review your request and respond as quickly as possible.

Contact Us

If you have any questions regarding our Return & Shipping Policy, please contact our customer support team.

Rangriwaz – A Venture of SNR Sourcing
📧 Email: info@rangriwaz.com
📞 Phone: +91 96677 42277 / +91 95206 54481